Yancey Eye Center has re-opened with updated policies and procedures in accordance with CDC guidelines, to ensure that we keep ourselves and our patients safe. We will be seeing essential exams by appointment only. Please read the following information to better understand our recent changes.
Updated Policies and Procedures
- Yancey Eye Center will see essential patients by appointment only. Essential exam definitions will be listed below. Please call our office to schedule an appointment.
- We will only allow one patient or one child and parent in the office at a time.
- We will only schedule two appointments per hour.
- When scheduling your appointment you will be asked to wear a facial mask to your appointment.
- If you are a contact lens patient you will be asked to wear your glasses to your exam instead of your contact lenses.
- The office door will remain locked at all times. When you arrive for your appointment please call our office and let our staff know that you are here.
- Once we have been notified of your arrival a staff member will come outside and perform a screening of any recent symptoms such as cough, shortness of breath, loss of smell, temperature, and if you have been caring for or have come in contact with anyone confirmed to have COVID-19.
- Once screened you will be asked to keep your facial mask on and will be asked to wash your hands with soap and water for at least 20 seconds or sanitize them with an approved disinfectant before the exam begins.
- All staff members will be wearing facial masks and facial shields during your exam.
- Immediately after each exam all testing rooms, exam rooms, and equipment will be cleaned and disinfected prior to the next appointment.
- If you are getting a new frame you will be asked to place all frames that are tried on into containers for cleaning and disinfection.
- Please remember to maintain a social distance of 6 feet at all times when possible.
- If you are experiencing blurred vision that interferes with day to day functions.
- If you are experiencing redness, pain, or sensitivity to light.
- If your glasses are broken, you need safety frames for work, or have exhausted your current supply of contacts.
- If you are wishing to switch from contacts to glasses to reduce or avoid toughing your face during COVID-19.
- If you have experienced a trauma to your eye or have gotten a foreign object or chemicals in your eye.
- If you have experienced any vision loss with or without pain.
- If you have experienced pain, discharge, sudden discomfort, or sensitivity to light while wearing contacts.
- Pink eye
- If you are experiencing double vision or a loss in your field of vision.
- If you have had a sudden onset of halos, flashes, and/or floaters.
- If you have sudden drooping eyelid.
- If you have severe or recurring headaches.
- If you require a diabetic exam or glaucoma follow-up.
- Routine Eye Exams without any vision changes or symptoms
- If you are trying to get new contacts for the first time
- If you have healthy eyes with no symptoms
- If you have allergies - OTC allergy drop - Telemed
- If you have mild dry eyes - OTC Preservative Free Tears - Telemed